Yes, you can cancel your Lion Air travel Insurance policy as long as it is done in conjunction with your Lion Air flight booking cancellation. The cancellation must be done prior to your original Departure Date and before you use any of your Lion Air Travel Insurance benefits. To cancel your policy, please send us an e-mail with your Name, Policy Number, Lion Air Booking Number and a copy of your Lion Air flight booking cancellation confirmation.
For Customers who Booked before Jan 1, 2014:
Please contact firstname.lastname@example.org or call 0800 124 8888 (Toll Free)